How the dental practice Fills 18 More Appointments Per Week and Cut Did-Not-Attends by 35%
A busy NHS and private dental surgery in Leeds was losing patients to hold times and missed callbacks. Smart Follow Ups's AI receptionist now handles every call, books appointments directly into the schedule, sends automated SMS reminders, and has transformed how the practice manages patient communication.
SMS Reminders for Dental Practices: Cut Missed Appointments and Fill More Chairs
An empty chair from a no-show is revenue that cannot be recovered. Dental practices use Smart Follow Ups SMS to confirm appointments and remind patients before the day, because a text gets read when a letter or email gets ignored. And unlike most marketing claims, this one has published NHS evidence behind it.
Read the full case studyHow a Private Clinic Cut Reception Costs by 60% and Eliminated Patient Hold Times With AI Triage
the private clinic in Manchester was losing patients to hold music and burning £4,600 per month on reception staff who spent most of their day answering phones instead of caring for patients. Smart Follow Ups's AI receptionist now triages every call, books appointments by consultant specialism, sends SMS confirmations, and has freed the reception team to focus entirely on the in-clinic patient experience.
How the physiotherapy clinic Increased Patient Numbers by 38% and Books Same-Week Assessments Around the Clock
A sports physiotherapy clinic in Manchester was losing new patients to competitors because calls went unanswered during treatment sessions. Smart Follow Ups's AI receptionist now answers every call 24/7, captures injury details, books same-week assessments into the correct therapist's diary, and sends SMS confirmations — so patients calling at 10pm after a Saturday match have an appointment by morning.
How the veterinary practice Cut Missed Calls to Zero, Triaged Emergencies After Hours, and Recovered £5,400 Per Month
A three-vet mixed practice in Warwickshire was losing clients to unanswered calls and struggling with out-of-hours emergency triage. Smart Follow Ups's AI receptionist now handles every call 24/7, books appointments directly, triages emergencies by species and symptom, sends SMS reminders, and has transformed how the practice manages client communication.